Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Account information: When you create an account, we collect your name, email address, and any optional profile details you provide.
• Reading behaviour: We record which articles and videos you view, how long you spend on content, your search queries, and topics you follow, in order to personalise your experience.
• Device and technical information: We automatically collect your IP address, browser type and version, operating system, device identifiers, referring URLs, and general geographic region (city/country level).
• Communications: If you contact us or submit a tip via the contact form, we retain the content of that communication and your contact details.
• Newsletter subscriptions: If you subscribe to our newsletter, we store your email address and subscription preferences.

2. How We Use Your Information

We use the information we collect to:

• Personalise content: Recommend news articles, videos, and topics based on your reading history and stated interests.
• Send newsletters: Deliver the daily or breaking-news digests you have opted in to receive. You can unsubscribe at any time via the link in any email.
• Analytics and product improvement: Understand how our audience uses our services so we can improve performance, fix bugs, and develop new features.
• Security and fraud prevention: Monitor for abusive or suspicious activity and protect the integrity of our platform.
• Legal compliance: Meet our obligations under applicable Nepali law and respond to lawful requests from government authorities.

3. Data Sharing

We do not sell your personal data. We share information only in the following limited circumstances:

• Anonymous analytics: We share aggregated, de-identified usage statistics with analytics providers. These statistics cannot be used to identify you personally.
• Service providers: We engage trusted third-party vendors (for example, email delivery services and cloud infrastructure providers) who process data strictly on our behalf and are bound by confidentiality obligations.
• Legal requirements: We may disclose information if required to do so by law, court order, or other governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4. Cookies and Tracking

We use cookies and similar tracking technologies to operate and improve our services:

• Essential cookies: Required for core site functionality such as authentication and session management. These cannot be disabled without affecting site operation.
• Analytics cookies: Help us understand traffic patterns and reader behaviour so we can improve the site.
• Preference cookies: Remember your settings (for example, display language or font size) between visits.

You can control or disable non-essential cookies through your browser settings. Note that disabling cookies may limit some features of our services.

5. Data Retention

We retain your data only as long as necessary for the purposes described in this policy:

• Account data: Kept until you delete your account. Upon deletion, your personal information is permanently removed from our systems within 30 days, except where retention is required by law.
• Server and access logs: Automatically deleted after 90 days.
• Analytics data: Retained in anonymised, aggregated form indefinitely for historical trend analysis.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request permanent deletion of your account and associated data via our account deletion page.
• Opt-out: Unsubscribe from marketing emails at any time using the link in any email, or by contacting us directly.

To exercise these rights, email us at contact@24ghantanepal.com. We will respond within 30 days.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from anyone under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly. If you believe a child under 13 has provided us with personal data, please contact us immediately at contact@24ghantanepal.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated "Last updated" date. For material changes, we will notify registered users by email at least 14 days before the change takes effect. Continued use of our services after the effective date constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please contact our privacy team at: