Cyber Bureau Warns Public Against Fake SMS Claiming Mobile Banking Will Stop Without National ID Link

Nepal Police Cyber Bureau has warned the public about a fraudulent SMS claiming that mobile banking services will be shut down within 24 hours if a customer’s National Identity Card is not linked. The message, which begins with “प्रिय ग्राहक” and threatens users with the closure of mobile banking services, is designed to create fear and pressure people into taking immediate action. Authorities have urged the public not to believe such messages or follow links received from unknown sources.

The Cyber Bureau has specifically advised people not to open unnecessary or suspicious links. Such links can be used in phishing attempts to steal sensitive information, including banking credentials, passwords, OTP codes, card details and personal data. Users should verify any message related to their bank account or National ID through their bank’s official website, mobile application or customer service channels rather than relying on links sent through SMS or social media.

Cybersecurity experts commonly warn that scammers use urgent messages to make victims act without checking the information first. A message saying that a banking service will be blocked within a few hours is a typical example of this tactic. Once a user clicks a fraudulent link, they may be directed to a fake website designed to look like a legitimate banking or government platform.

The public is therefore advised to remain cautious when receiving unexpected SMS messages asking them to update personal information, link identification documents or verify banking accounts. People should never share OTPs, passwords, PINs or other confidential banking information with anyone through an unknown website or message.

The Cyber Bureau’s warning comes as digital banking continues to grow in Nepal, making awareness about online fraud increasingly important. If a person receives a suspicious banking message, they should avoid clicking the link, preserve the message as evidence and report suspicious activity to the concerned bank or Cyber Bureau.