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Bought It Online, But Who Is Responsible? What Nepal’s E-Commerce Law Means for You

Nepal’s Electronic Commerce Act, 2081 (2025) gives online shoppers clearer rights when products differ from what sellers advertised. Buyers may return goods that do not match their description and can receive a refund if they do not want a replacement. The law also sets responsibilities for sellers and platforms covering product information, delivery, complaints, returns, and misleading practices.

2 hours ago
The product received after an online order looks noticeably different from what was advertised, highlighting a common problem faced by digital shoppers.