No Cash? No Problem: Sajha Yatayat Brings Digital Ticketing to Its 111-Bus Fleet

KATHMANDU, September 18, 2026

Sajha Yatayat Goes Digital

Sajha Yatayat has brought its new Digital Ticketing and Command and Control Center into full operation from September 17, introducing cashless fare payments and centralized real-time monitoring across its bus operations. The system, launched as part of Sajha’s effort to make public transportation more convenient, transparent, reliable and technology-friendly, allows passengers to pay fares digitally while giving the operator greater oversight of buses running on the road.

Tap Your Bank Card or Scan a QR

Passengers can now pay their bus fares digitally without needing to download a separate new payment app.

The system allows passengers to tap cards issued by Nepali banks and financial institutions or scan NepalPay QR and other supported dynamic QR codes to make fare payments inside the bus.

The idea is to make digital payment simple by allowing passengers to use payment methods they may already have instead of requiring everyone to obtain a separate card immediately.

Cashless Travel Is an Option, Not a Requirement

The introduction of digital ticketing is aimed at giving passengers another convenient way to pay rather than making public transport dependent only on cash.

The system is expected to make fare collection more transparent and reduce common problems associated with cash transactions during daily bus journeys.

Sajha is also preparing to introduce a dedicated travel card in partnership with NepalPay, which could make regular fare payments even faster.

Sajha Has a Fleet of 111 Buses

Sajha Yatayat's official information shows that it operates a fleet of 111 buses.

The fleet consists of 71 diesel buses and 40 battery-powered electric buses, with services operating primarily in Kathmandu Valley alongside long-distance routes.

The digital transformation is designed to modernize how this public transport network is managed and how passengers interact with its services.

Pay Digitally and You Could Win

Sajha is also encouraging passengers to use the new digital payment system through a lucky-draw reward program.

Passengers making digital fare payments will be eligible for prizes through daily, weekly and monthly draws.

The incentive is intended to encourage commuters to become familiar with cashless fare payments as the new system is introduced.

Sajha also plans to recognize drivers and conductors who provide good service, with cash rewards planned for high-performing crew members.

A Control Room Will Watch Bus Operations

Digital ticketing is only one part of the upgrade.

Sajha has also brought an advanced Command and Control Center into full operation after testing and evaluating the system since around mid-April.

From a single centralized control room, Sajha can monitor the real-time locations of buses, route operations, passenger load and the performance of drivers and crew members.

Faster Response During Problems

Real-time monitoring is expected to help Sajha respond more quickly when buses encounter problems.

If there is a technical issue, traffic congestion, accident or other emergency, information available through the control center can help officials provide instructions and coordinate a response.

The system is also expected to help Sajha better manage bus schedules and understand how its services are operating throughout the day.

Cameras and GPS Are Part of the Digital Push

Sajha had already been working on connecting GPS and camera technology with its centralized monitoring system before the full launch.

The wider digitalization plan is intended to provide management with better information about buses, routes, passengers and operations while also improving passenger safety and accountability.

Future upgrades are expected to further expand the use of digital technology across Sajha's services.

Months of Testing Before Full Launch

The new system was not introduced overnight.

Sajha says it had been continuously testing and evaluating the technology since mid-April 2026, carrying out technical and practical trials before bringing it into full commercial operation on September 17.

The digital system was formally launched at an event attended by local government representatives, including Kathmandu Metropolitan City's Acting Mayor Sunita Dangol and Lalitpur Metropolitan City Mayor Chiribabu Maharjan.

Night Bus Services Are Expanding Too

The digital upgrade comes as Sajha and local governments are also working to expand public transportation during nighttime hours in Kathmandu Valley.

In coordination with Kathmandu, Lalitpur and other local governments, additional night-bus services are scheduled to begin operating from September 19.

The expansion follows the night service that Sajha and local governments began earlier this year.

Toward Smarter Public Transport

Sajha says the wider goal is to make Nepal's public transportation system more modern, transparent, reliable and technology-driven.

Digital fare payments can make everyday transactions easier for passengers, while centralized monitoring gives the operator more information about what is happening across its network.

With digital ticketing, real-time bus monitoring, a future travel card and further technology upgrades planned, Sajha Yatayat is moving toward a more connected public transport system for daily commuters.

Pay Digitally and You Could Win Prizes

Sajha Yatayat is also encouraging passengers to switch to digital fare payments through a new lucky-draw reward program.

Passengers who pay their bus fares digitally will be eligible for prizes through daily, weekly and monthly lucky draws, adding an incentive for commuters to try the new cashless payment system.

The reward program has been introduced alongside Sajha’s wider digital ticketing initiative as the company works to increase the use of digital payments on public transport.

Sajha is also introducing incentives for its staff. Drivers and conductors who provide the best service will be eligible for cash rewards, according to reports.