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Pathao Ready to Revise Fares if Common Minimum Rate Is Introduced for Riders

Pathao Nepal says it is ready to revise its fare structure if the government, rider representatives and digital platforms agree on a common minimum fare to ensure fair rider earnings.

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Pathao Ready to Revise Fares if Common Minimum Rate Is Introduced for Riders

Kathmandu, August 21, 2026: Pathao Nepal has said it is prepared to revise its existing fare structure if the government, rider representatives and digital ride-sharing platforms agree on a common minimum fare.

The company said it recognises riders’ demands for fair compensation and believes riders should receive appropriate returns for their time, investment, labour and risks.

Pathao Open to Common Fare Structure

Pathao Managing Director Yashu Thakali said the company supports ensuring that riders receive a reasonable income.

The company said it would be ready to modify its current pricing system if a minimum fare is agreed upon and implemented equally across ride-sharing platforms.

Pathao's position comes as riders have been demanding a minimum fare of Rs 25 per kilometre.

Pathao Says Effective Rate Is Around Rs 25

Pathao said its existing fare structure is not based on a flat Rs 25 per kilometre rate.

However, the company claims that when different distances and regular rides are considered together, the effective average fare is around Rs 25 per kilometre.

Its fare structure currently includes:

  • Base fare

  • Per-kilometre charge

  • Per-minute charge

  • Costs associated with operating and maintaining vehicles

The company said fares are determined by factors including fuel prices, inflation, vehicle costs and depreciation, maintenance and other operating expenses.

Company Says It Has Reduced Its Own Share

Pathao said increased price competition in the market has not resulted in a reduction in riders' earnings from its side.

Instead, the company said it reduced its own share of earnings.

For its bike service, Pathao said it changed its previous commission structure of up to 20 percent and introduced a fixed Rs 12 platform fee, which is included in the fare paid by customers.

According to the company, the fee also includes insurance-related costs for riders and customers.

Rider Benefits and Safety Support

Pathao said it has introduced several programmes aimed at supporting riders beyond the fare they earn from individual rides.

These include:

  • Insurance coverage

  • A quick-response team for accidents and emergencies

  • 24-hour call centre support

  • Fuel assistance

  • Free motorcycle servicing

  • Discounts on mobile data, hospitals and other services

  • Annual education assistance for riders' children

  • Accident Bed Rest Allowance for riders unable to work because of accidents

Pathao Calls for Common Rules Across Platforms

Pathao also said regulation of the ride-sharing industry should go beyond setting fares.

The company believes the government should establish common standards covering:

  • Minimum and maximum fares

  • Insurance

  • Rider and passenger safety

  • Complaint handling

  • Emergency assistance

Pathao said applying the same rules to all platforms would allow companies to compete not only on price but also on service quality, safety, technology and reliability.

Company Says It Wants Sustainable Ride-Sharing Industry

Pathao said its objective is to create a ride-sharing industry where riders can earn a sustainable income while customers receive safe, reliable and reasonably priced services.

The company said it wants the sector to become healthy, fair, organised and sustainable, with common standards applying across the industry.

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Published 2 days ago in Technology

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